Account and Billing

What if I don’t like the classes? Do you have a refund policy?

Will the payment I make be a recurring payment?

I've previously purchased a pass and can't find it on my account

I just signed up for a new membership but my existing membership hasn't expired yet. Did I lose the remaining days on my previous membership?

Does my membership renew automatically?

Is my previously purchased membership valid for the online classes?

Are you able to provide receipts of payments?

I've requested a new password, but I didn't get any email

Do I get charged during my free trial?

How do I cancel my subscription?